Terms & Conditions – Pocket Maths

Updated on 15th November 2024

General Terms

By accessing and placing an order with 21C’s Pocket Maths, you confirm that you agree to and are bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any communication between you and 21st Century Digital Teaching Limited (21C).

Under no circumstances shall the 21C team be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to loss of data or profit, arising from the use or inability to use the materials on this site, even if advised of such possibilities. You assume any costs arising from servicing, repair, or correction of equipment or data resulting from your use of materials from this site.

21C will not be responsible for any outcomes that may occur during the course of usage of our resources. We reserve the right to adjust prices and revise resource usage policies at any time.

License

21C grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the website strictly in accordance with this Agreement.

These Terms & Conditions are a contract between you and 21st Century Digital Teaching Limited (referred to as “21C”, “us”, “we”, or “our”), the provider of the 21C website and the services accessible from the 21C website (collectively referred to as the “21C Service”). By using the 21C Service, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the 21C Service.

The Pocket Maths platform can be accessed through 21C’s homepage, available at https://www.21c.digital, or directly at the following URL: https://pocket.21c.digital.

Definitions and Key Terms

To help explain things as clearly as possible, the following terms are defined as follows in these Terms & Conditions:

• Cookie: A small amount of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember preferences.
• Company: Refers to 21st Century Digital Teaching Limited, located at Suite 117, Worlds End Studios, 132-134 Lots Road, London, England, SW10 0RJ.
• Service: The service provided by 21C, available under the brand name Pocket Maths, as described on this platform.
• Third-Party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who may provide content or services relevant to 21C.
• Website: 21C’s site, accessible at https://www.21c.digital.
• You: A person or entity registered with 21C to use the Services.

Subscription and Renewal Policy

Your subscription plan with Pocket Maths (whether monthly, quarterly, or annually) will automatically renew at the end of each billing period, using the payment method initially provided. An automated email will be sent seven (7) days before each renewal, notifying you of the upcoming renewal charge. To avoid automatic renewal, you must cancel your subscription at least twenty-four (24) hours before the renewal date. Subscriptions left uncancelled within this timeframe will be renewed automatically.

By subscribing, you agree that your subscription will renew automatically at the end of each billing period using the selected payment method. You may cancel your subscription at any time by [specify process, e.g., accessing your account settings or contacting support].

We accept payments via Stripe, as well as through PayPal, bank direct debit, and credit or debit cards.

Return and Refund Policy

If you are not fully satisfied with the service, please contact us within fourteen (14) days of your initial purchase. Refunds for any subscription period that has started will be issued at 21C’s discretion and in accordance with UK consumer protection laws, specifically the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Refunds may not be available for any subscription renewals after the initial 14-day cooling-off period. Refund requests must be submitted in writing to our customer service team at pocketmaths@21c.digital.

If you begin using the service within the 14-day cooling-off period, your right to a refund may be limited. Contact customer support for more details.

Please note that no refunds are available for partially used subscription terms unless a technical issue prevents full access to the platform, in which case we will review the matter on a case-by-case basis.

Data Processing Notice

21C processes personal data in compliance with the UK Data Protection Act 2018 and GDPR. For details, please refer to our Privacy Policy.

Restrictions

You agree not to, and you will not permit others to:

• License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website or make the platform available to any third party.
• Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the website.
• Remove, alter, or obscure any proprietary notice (including any copyright or trademark notice) of 21C or its affiliates, partners, suppliers, or licensors.

Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions (“Suggestions”) provided by you to 21C with respect to the website shall remain the sole and exclusive property of 21C.

21C shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose without credit or compensation to you.

Links to Other Websites

The following Terms & Conditions apply only to the 21C’s Pocket Maths. The Service may contain links to other websites not operated or controlled by 21C. We are not responsible for the content, accuracy, or opinions expressed on such websites. Your browsing on any other website is subject to that website’s own rules and policies.

Cookies

21C uses “Cookies” to identify the areas of our website you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website, though they are non-essential. Most browsers can be set to disable Cookies. However, without Cookies, some functionality on our website may be unavailable or you may be required to log in repeatedly.

Changes to Terms & Conditions

21C reserves the right to modify or replace these Terms & Conditions at any time. Material changes will be announced with at least 30 days’ notice. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

Intellectual Property

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by 21C and protected by UK and international copyright, trademark, patent, trade secret, and other intellectual property rights laws. Unauthorized use of any material is prohibited.

Disclaimer

The 21C Service is provided “as is” and “as available” without any warranties of any kind. 21C disclaims all warranties, including those of merchantability, fitness for a particular purpose, title, and non-infringement.

Limitation of Liability

To the maximum extent permitted by applicable law, 21C and its suppliers are not liable for any special, incidental, indirect, or consequential damages arising out of or in connection with the use of the Service, even if 21C or its suppliers have been advised of such damages.

Nothing in these Terms limits any rights you may have under UK consumer protection laws, including but not limited to your statutory rights under the Consumer Rights Act 2015.

Severability

If any provision of this Agreement is held to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not affect a party’s ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute waiver of any subsequent breach.

No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein.

Modifications to Our Website

21C reserves the right to modify, suspend or discontinue, temporarily or permanently, the website or any service to which it connects, with or without notice and without liability to you.

Updates to Our Website

21C may from time to time provide enhancements or improvements to the features or functionality of the website, which may include patches, bug fixes, updates, upgrades and other modifications (“Updates”).

Updates may modify or delete certain features and/or functionalities of the website. You agree that 21C has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the website to you.

Term and Termination

This Agreement shall remain in effect until terminated by you or 21C.

21C may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.

This Agreement will terminate immediately, without prior notice from 21C, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the website and all copies thereof from your computer.

Termination of this Agreement will not limit any of 21C’s rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.

Entire Agreement

The Agreement constitutes the entire agreement between you and 21C regarding your use of the website and supersedes all prior and contemporaneous written or oral agreements between you and 21C.

You may be subject to additional terms and conditions that apply when you use or purchase other 21C’s services, which 21C will provide to you at the time of such use or purchase.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at pocketmaths@21c.digital.